Privacy Policy

Last Updated: [Insert Date]

At PawHut Store, we value the trust you place in us when sharing your personal information. Just as we prioritize the safety and comfort of your furry family members through our premium pet care products, we are equally committed to protecting your privacy and securing your personal data.

This Privacy Policy explains how petsalestore.com (“we,” “us,” or “our”) collects, uses, shares, and safeguards your information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect information that helps us provide our services and enhance your shopping experience:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or make a purchase.
• Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information, processed through secure encrypted channels. We do not store your full credit card details on our servers.
• Browsing Information: Products you view, your device information, IP address, and browsing behavior through cookies and similar technologies.
• Communications: Records of correspondence when you contact our customer service team at [email protected].

2. How We Use Your Information

We use your information for the following purposes:

• To process your orders and deliver products like Cat Beds, Dog Toys, or Cat Flea & Tick Treatments to your doorstep
• To provide customer support and respond to your inquiries
• To improve our website, product offerings, and shopping experience
• To send you information about new products, promotions, and pet care tips (only with your consent)
• To prevent fraud and enhance the security of our website
• To comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share your information with:

• Payment Processors: Secure third-party services that process your payments (e.g., credit card companies, PayPal)
• Shipping Partners: Logistics companies that deliver your orders worldwide (excluding Asia and certain remote areas)
• Service Providers: Companies that help us operate our website, market our products, and analyze site usage
• Legal Authorities: When required by law or to protect our rights, safety, or property

All third-party providers are contractually obligated to protect your data and use it only for the services we specify.

4. Data Storage and Security

Based in Washington, DC, we operate globally and may transfer and store your data in secure locations outside your country of residence. We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for all data transmissions
• PCI DSS compliance for payment processing
• Regular security assessments and monitoring
• Limited access to personal data to authorized personnel only

While we strive to protect your information, no electronic transmission or storage method is 100% secure. We continuously work to enhance our security measures to safeguard your data.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information in your account
• Deletion: Request deletion of your personal data, subject to legal obligations
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request a structured, machine-readable copy of your data

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. These technologies help us:

• Remember your preferences and shopping cart items
• Understand how customers use our website
• Deliver relevant advertisements on other platforms (with your consent)

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date. We encourage you to review this policy regularly.

9. Contact Us

Thank you for trusting PawHut Store with both your pet care needs and your personal information. We are committed to protecting your privacy as diligently as we care for your pets.